Return & Exchange

Please note that all item purchased online is not exchangeable and refundable in stores.

 

Return

The returned goods/products should be in the original condition.

 If the goods/products have been used or damaged by the customer, there will not be any refund.

Tiny Button will also not be responsible if your shipment is lost during the return transit.

It will take approximately 15 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items to the same payment method initially used for the purchase.

Please note that the shipping fees to be pay by consumers.

 

Exchange

The exchange of goods/products should be in the original condition.

Tiny Button will also not be responsible if your shipment is lost during the return transit.

Once we have received your parcel in our warehouse, we will deliver the exchanged item within 7 days.

Please note that the shipping fees to be pay by consumers for exchange.

 

 

 

The items you wish to return/exchange need to be sent to us 10 days from the date you received your parcel. 

Please note that for return/exchange, the shipping fees to be pay by consumers.
Please contact us at [email protected] for return and exchange.