All item purchased online is not exchangeable and refundable in stores.
The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Tiny Button will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 3-7 days after the confirmation.
The return and exchange can only be processed within 7 days from the day received. Please note that shipping fees to be pay by consumers.
Please contact us at [email protected] for return and exchange.